T&Cs

TERMS & CONDITIONS 

  • The introductory package is only available to brand new clients. You can only purchase the introductory offer once. The introductory package is non-refundable nor transferable and will activate from the date of your first class booking.

  • Our 24 hour cancellation policy is in place so all Pilates 100 Bristol community members have the chance to attend classes. Please contact the studio or your teacher if you need to cancel your class.

    Cancellations made more than 24 hours before class will be able to reschedule their class.

    Late cancellations made less than 24 hours before class with forfeit the session.

    No-Shows and absences will forfeit the session.

  • Class Packs are valid for 12 months from purchase date. Packs are non-refundable, are not transferable and can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.